Hurricane Irma Update

As a result of Hurricane Irma, several schedule changes have been made. All registered students will be called or emailed with more information. For a list of changes, click here. Please monitor this page, Facebook, and Twitter for updates.

    Cancellations and Refunds

    Classroom Courses:

     

    Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows.

    In the event that IPTM must cancel a course for which registration has been completed, a full refund will be issued.

    Note: Classes will not be confirmed until a minimum enrollment criterion has been met. At that time, a written confirmation letter will be emailed, faxed, or mailed.

    Online Courses:

    Because of the flexible nature of online training, it would be inappropriate for IPTM to assume attendance or withdrawal from a course based upon the system login status. Therefore, it is imperative that a student or agency clearly communicate their intention to cancel the registration for an online course in a timely manner.

    In cases where materials have already been sent to the student in preparation for the course (text books, templates, etc.), the appropriate materials and shipping costs will be deducted from the refund amount.

    Instructor Led Courses
    Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. An administrative fee will be assessed to the refund based on the class start date: 20% if the request is received more than 30 days of the start date; 50% if the request is received within 30 days of the start date. No refunds will be given on or after the start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows.

    Independent Study Courses and Webinars
    Due to the automated format of this course, no refunds or substitutions can be made after registration.