As a law enforcement officer, you will likely have to deliver the worst news – informing someone that their loved one is never coming home. Laura Dean-Mooney, former national president of MADD, will provide you with a toolbox of ideas and best practices and share ways to lessen the impact on the receiver. You will learn effective techniques for delivering the news and strategies for compassionate and thorough death notifications. You will discover how to enhance your awareness of the emotional hazards on you as the deliverer.