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**NOTE** Support assistance for online training is always available via help tickets. In most instances, the issues can be resolved online. In instances where phone support is necessary, a technical support staff member will contact you via phone. Please click the Submit Help Ticket button below if none of the above suggestions assist you with gaining access to your class.
Helpdesk Hours
Monday - Friday (excluding holidays) 8 a.m. to 5 p.m. (EST). If you submit a help ticket outside of our normal hours, our staff will make every effort to resolve your help ticket within 24 hours.
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Online Training News
Introducing 5-Minute Fridays
Join us on the first Friday of every month for our new online video series - 5-Minute Fridays. These FREE videos will cover a variety of law enforcement-related topics. Like anything in law enforcement, five minutes isn't always five minutes - it could be three, or it could be eight. But with our subject-matter experts, you can rest assured we'll cover enough of the topic to be a good use of your time. And, since we're creating a library of these videos so you can view them anytime you have a few minutes to spare. We're even taking special requests! If you have a topic you'd like us to cover let us know.
In our first video, our online training coordinator, Darrell Edmonds, is talking about digital photography. He simplifies the Exposure Triangle to help you capture a properly exposed image. We'll announce the new online training video releases each month on Facebook or Twitter. Be sure to follow us so you don't miss these free informative training opportunities.
You can access the videos at bit.ly/5MinuteFridays.
New Online Programs
The following online programs were recently released. View our online training catalog for more information.
- Event Data Recorder Use in Traffic Crash Reconstruction - Level I (Online)
- Open Source Intelligence (Online)
- Police Traffic Laser/RADAR Instructor (Online)
- Police Traffic Laser/RADAR Operator (Online)
- Police Use of Force (Online)
- Police Use of Force: From a Supervisor Perspective (Online)
- Situational De-Escalation Techniques (Online)
- Tactical Medical for Patrol Officers (Online)
- Touch DNA for Law Enforcement (Online)
- Using Genetic Genealogy to Solve Your Cold Case (VoD)*
*Our Videos on Demand (VoDs) provide comprehensive subject-specific information. They are accessible at
your convenience and vary in length from one to eight hour presentations. If you need in-depth information
on a specific topic, our VoDs can help. You will have access for 30 days after registration.